Is the rapid development of technology such as artificial intelligence (AI) a “threat” or a “hope” for mankind?
The impact of technology on human life has become a new chapter for today’s era. Because there has been significant progress in technology in the last 2-3 years. There is a lot of discussion about this in tech news. Technology and its artificial intelligence has reached the next level. 5G network has done the work of fire in this. In artificial intelligence, synthesia ai, gpt 3 ai, alphago zero have done wonders and are doing new feats every day.
Since 2016, there has been a great deal of attention worldwide as to how the dramatic improvements in AI and robot technology will affect future industries and society. At the World Economic Forum Annual Meeting (Davos Forum) held in January 2017, the main theme was the relationship between employment and the “Fourth Industrial Revolution” centered on AI and robot technology. In addition, various domestic and foreign research institutes and think tanks have published reports on “technology and work.
We should actively think about how to use technology that will lead to improved performance
The labor shortage is becoming more serious than ever, and there is a high possibility that it will not be possible to deal with it simply by promoting the active participation of women and the elderly and introducing foreign labor. “In that sense, the use of AI and robots is essential for world.
Some people see it negatively, but I think we should take it positively. If 49% of the labor force can be replaced by AI, etc., we will actively delegate it, and concentrate human resources on the remaining 51%. Human beings should be able to take on tasks that require more creativity and have higher added value. Many country has a larger proportion of the labor force that is highly replaceable than the United States and the United Kingdom, but there is room for further efficiency improvement. We should think positively.
this means that it is easy to achieve results from the use of technology, and that there is considerable room for improvement. A research report released by Accenture in November 2016 predicts that the development of AI will significantly change the nature of human work, and that labor productivity will improve by up to 40% by 2035.
“There is no doubt that work and ways of working will change significantly in the future. Especially with the rapid development of AI, work that was previously thought to be difficult to mechanize or automate will be replaced by machines. , problem-solving ability, and the ability to connect people are abilities that only humans have.With the development of AI, I think that the importance of jobs that can only be done by humans will increase even more.New jobs and occupations where humans and technology work together It will be born.”
AI is better at extracting appropriate answers and patterns. Of course, the job of doctors will not disappear, and only humans can directly interact with patients and make final decisions on treatment methods. This is the same for jobs such as lawyers. IN other words, instead of losing jobs to AI, we can imagine that by making AI an ‘excellent assistant’, humans will shift to work with high added value.”
Automation and robotization have already progressed extensively in the manufacturing industry, and efforts have been made to improve labor productivity
Every occupation and job has tasks that can be automated and tasks that require human skills. However, it is important to utilize both the strengths of AI and the strengths of humans.
As technology develops, the way we work will also change. If AI is incorporated into various operations and the work that humans should be responsible for becomes more compact, not only will working hours become shorter, but the need for employees to work in the same place at the same time will also disappear. It is thought that companies will find it less necessary to keep human resources in-house, and will increase the style of inviting the most suitable human resources from inside and outside the company for each project.
For tasks that AI is not good at, we need human resources with strengths there.
It is necessary to build a new educational curriculum that allows students to acquire
At the same time, efforts by companies to develop human resources will also become important. For example, in the banking industry, the introduction of technologies such as ATMs and internet banking has greatly improved operational efficiency. Under such circumstances, Barclays, a major British banking group, conducted large-scale education and training for about 12,000 employees in order to focus human resources on departments that require human skills. The human resources who guide customers (mainly the elderly) who visit the store to ATMs and online banking, which are highly cost-effective channels, are called “digital eagles” and are trained in the necessary digital and communication skills. . Companies also need to redefine the type of human resources that they will be looking for 10 or 20 years from now, and review their hiring and training frameworks.
Not just education. Organizations and social systems will also need to change.
The development of technology will fundamentally change the nature of work and ways of working. We will rebuild from the ground up everything from the ideal labor market and forms of employment to the framework for hiring, training, and evaluating human resources in companies. We need to think seriously about how we can improve productivity and competitiveness by realizing work styles that utilize technology, and what changes will be required of people, companies, and the government to achieve this. should.